FAQ's
Last Updated: Aug 11, 2025
1. What is FrontDesk?
FrontDesk is an AI voice receptionist and automation service that answers calls, books appointments, and handles repetitive front-office tasks — giving your business 24/7 coverage without the cost of a full-time employee.
2. How does setup work?
Setup is fast and simple. We connect FrontDesk to your calendar, CRM, or booking system, and you’re ready to go. Most businesses are live within 24 hours.
3. Will the AI sound robotic?
No — our AI receptionist speaks naturally, adapts to your brand’s tone, and confirms details with callers for accuracy. Most customers can’t tell the difference.
4. How much does it cost?
Pricing depends on your needs. Our AI Voice Receptionist is offered with custom pricing — you can get a tailored quote by booking a consultation call. For businesses looking for a faster setup, our white-label plug-and-play automation templates start at $149.
5. Can it work for my industry?
Yes. We serve medical offices, law firms, real estate, salons, contractors, and government agencies. FrontDesk is fully customizable to your business needs.
6. Is my data secure?
Yes. FrontDesk uses enterprise-grade encryption and strict compliance standards to protect your business and customer data. For medical offices and healthcare providers, we are HIPAA compliant, ensuring sensitive patient information stays secure and confidential.
7. What happens if I still need to talk to a live person?
FrontDesk can transfer calls directly to you or your team whenever needed. You decide which calls the AI should handle and which should be passed through, giving you full control.